Professional Services and Technical Support
For over 46 years, Katun has been a leader in product quality and technical expertise. Our Customer Technical Services (CTS) representatives are ready to support your business’s growth and technical needs.
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Leverage Katun’s Knowledge and Experience
Customer Technical Services and Printer Support
Our Professional Services and Technical Support empower your business by offering tailored solutions across training, maintenance, and product optimization to ensure maximum uptime and operational efficiency.
Training Seminars
We offer in-depth, on-site training to enhance your team's technical skills. From machine maintenance and refurbishment to operational settings and fuser cleaning, our training helps you master the critical aspects of your machines, boosting efficiency and service quality across your organization.
Hands-On Technical Sessions
Engage in interactive, hands-on sessions where you can learn directly from experts. These sessions cover essential topics like product rebuilding and machine maintenance, allowing your team to gain practical knowledge that improves their technical proficiency.
Roadshows and Sales Seminars
Struggling to communicate the superior quality of Katun products to your customers? Our roadshows and sales seminars are designed to educate your customers about Katun’s product development processes, rigorous quality standards, and how we deliver unmatched value. Empower your team to effectively showcase Katun’s expertise.
Extended MPS Training
Katun offers additional, advanced MPS training beyond standard KDFM courses. Maximize the potential of Katun’s MPS software by learning how to leverage its reporting features and cost-saving management tools to optimize your operations and improve profitability.
Applicable Features
Benefits and Value
A Wealth of Knowledge at your Fingertips
The Industry Experts You Can Rely On
Katun’s Customer Technical Services (CTS) managers bring over 20 years of industry experience, backed by OEM training and Six Sigma certifications. These experts are deeply familiar with both the technical and market aspects of the industry, providing you with insights and solutions that only decades of experience can deliver. Whether on-site, over the phone, or at your customer’s location, you’ll always have a trusted expert by your side.
Stay Ahead: Explore our Insights and Innovations
Speeds and Feeds: Diving into Arivia Technical Specs
Katun’s Arivia lineup features 11 A3 models across the monochrome and color space. Below, Katun’s Vice President of Hardware and Business Solutions, Tony Ko, shares key details about the devices.
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Resource Center
Find instructions, data sheets, videos, product features, brochures, and more in Katun’s comprehensive resource library. We’re here to provide you with the tools that will help you achieve optimum performance from your office equipment.
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Direct Delivery Program
Katun’s Direct Delivery Program enables dealers to reduce their inventory and related costs by having Katun products delivered directly to customers.
Digital Label Finishing Systems
Whether you’re looking for single or dual blade, semi-rotary, or laser, our machines are versatile, efficient, and cost-effective.
Digital Label Printers
Whether you’re looking for an inkjet system or LED technology, we’ve consolidated solutions to enhance efficiency, reduce costs, and unlock creative potential.
Parts & Drums
Our extensive range of parts for copiers, printers, and MFPs are designed to optimize charging, paper feed, and fusing.
Simplify Your Success
We’re here to help you succeed. Let us be your trusted ally in the ever-evolving print industry.
Get Started with KatunVisit the Katun Online Catalog
The Katun Online Catalog is your source for a wide product selection, helpful tools for searching and ordering, and much more.
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